Refund policy

Shipping & Returns.

Shipping

FREE SHIPPING THROUGH 30 SEPTEMBER 2026 · SHIPS WITHIN 2–3 WORKING DAYS

In-stock orders ship within 2–3 Working days. Courier transit time after dispatch varies by destination. Any estimated delivery date shown at checkout includes processing and courier transit time.

Returns & Exchanges

We stand behind the quality of every garment we make. If you are not satisfied with your purchase, we accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition
  • Tags must be attached
  • Original packaging must be included

Custom and made-to-order items are final sale and cannot be returned or exchanged.

To initiate a return, contact us at info@thcol.com with your order number and reason for return. We will respond within 1–2 business days.

Quality Guarantee

Every Town Hill garment is inspected before shipping. If you receive a defective or incorrect item, we will replace it at no cost to you.